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    Consumer Health Data Privacy Policy

    Last updated: July 23, 2026

    This policy is published by Sharedgenes, Inc. ("we", "us", "our"), the operator of Juno, for consumers protected by the Washington My Health My Data Act, Nevada SB 370, and similar consumer health data laws. It is a standalone policy and supplements our Privacy Policy.

    1. Categories of Consumer Health Data We Collect & Purposes

    • Symptom logs and health conditions — to track your health over time and prepare summaries for you
    • Medication logs — to help you track what you take
    • Mood and sleep logs — to help you spot patterns
    • Text and voice conversations with Juno (including transcripts) and the health inferences drawn from them — to provide personalized support and memory
    • Biometric data you connect via Apple HealthKit or Android Health Connect (heart rate, HRV, sleep, steps) — to enrich your timeline
    • Medical documents, records, and appointment notes you upload — to organize your health history
    • Calendar data you connect — to support pacing features
    • Safety signals — used only to show you crisis resources
    • Reproductive or sexual health information you choose to share — only with your consent

    We use consumer health data only to provide and improve the Juno service you asked for, with your consent, and never for advertising.

    2. Categories of Sources

    • Directly from you (chat, voice, logs, uploads)
    • Devices and platforms you connect (Apple HealthKit, Android Health Connect, calendar)
    • Inferences generated by the service from the data above

    3. Categories Shared & Third Parties

    We share consumer health data only with the processors that run Juno, under contracts restricting their use to providing our service:

    • OpenAI (AI chat and voice processing) — privacy@openai.com
    • Supabase (database, AWS-hosted) — privacy@supabase.io
    • mem0 (AI memory) — via mem0.ai
    • Sentry (crash reporting) — privacy@sentry.io
    • Expo (app builds and updates) — privacy@expo.dev
    • Vercel (website hosting) — privacy@vercel.com
    • RevenueCat (subscription billing; no health data content) — support@revenuecat.com

    We have no affiliates with whom consumer health data is shared. At your direction, we also share the reports you generate with clinicians you designate.

    We do not sell consumer health data, and we will never sell it without the separate, valid authorization the law requires.

    4. How We Collect Consent

    Before Juno first collects consumer health data, the app presents a standalone consent screen describing the categories collected and their purposes; optional purposes (such as de-identified research and product improvement) are presented as a separate, unbundled consent. We keep timestamped records of each consent, and you can withdraw any consent at any time in Settings.

    5. Exercising Your Rights (Washington and Nevada consumers)

    You have the right to:

    • Confirm whether we collect, share, or sell your consumer health data, and access it — including a list of the third parties with whom we have shared it, with contact emails (Section 3)
    • Withdraw consent to collection and sharing
    • Have your consumer health data deleted

    Submit requests in the app (Settings > Privacy) or by emailing privacy@junocompanion.com. We verify requests using your account credentials and respond within 45 days, with one 45-day extension when reasonably necessary (we will tell you if we take it). Requests are free up to twice per year. Deletion requests are honored without undue delay (within 30 days for Nevada consumers), including instructions to our processors to delete, with encrypted backups purged on the 35-day rolling cycle described in our Privacy Policy.

    6. Appeals

    If we deny your request, you may appeal by replying with the subject line "Privacy Appeal". We will deliver a written appeal decision within 45 days. If your appeal is denied, you may file a complaint with the Washington Attorney General (atg.wa.gov/file-complaint) or the Nevada Attorney General (ag.nv.gov).

    7. Texas Consumer Health Data Notice

    Pursuant to Texas Health & Safety Code §181.154, your health information may be subject to electronic disclosure. Sharedgenes, Inc. discloses health information to the service providers listed in Section 3 only to provide the Juno service, and will not electronically disclose your protected health information to any other person without a separate authorization from you, except where otherwise authorized or required by law.

    8. Contact

    Questions about this policy: team@juno-chat.com.

    Sharedgenes, Inc.